How many times have you been working away on your computer or phone and ran into a problem? And there was no one around who could help you solve it?
Even if it only happens once, that’s one time too many! Luckily, there are some pretty nifty resources on the web that could help you get back to work quickly.
Microsoft Answers is the first one. This site can be found at http://answers.microsoft.com/en-us/default.aspx and it contains help for Windows XP, Vista, Windows 7, Microsoft Office, Internet Explorer, MS Security Essentials and Windows Phone. You can search for answers by topic or you can pose your own questions in the search box.
Not to be outdone, Apple has an excellent online Support page at http://www.apple.com/support/ with separate sections for each Apple product. There are videos to watch, articles to read and you can even connect with an expert for “personalized and convenient support”
If you use any of the Google Mobile Services and products, you can go to http://www.google.com/support/forum/p/Google+Mobile?hl=en to get help with Android devices, Apple devices, Blackberry devices, Gmail, Google Calendar, Google Voice, even YouTube, Picasa, Reader and much more. It’s forum based, which means that you first search for an answer to your question from all the previously asked questions. If you don’t find an answer, you then post your question and hope that some kind soul on the forum can answer it for you. That doesn’t sound like a good system, but from my experience, asking questions on forums has almost always gotten reasonably accurate answers and fairly quick ones at that!
If you’ve got a BlackBerry device and needs some answers, hop on over to http://na.blackberry.com/eng/support/ to get support on a large number of devices, including downloads, documentation, forums and even billing support!
One site that almost no one thinks of when looking for tech support is YouTube. That’s right, http://www.YouTube.com. With 24 hours worth of video being uploaded to YouTube every minute, you can bet that someone has probably created a video on how to solve your particular problem, and uploaded it to the popular video sharing site!
So, even if your favorite tech geek isn’t available right when you need help, you may be able to solve your own problem by quickly visiting one of these support sites and be back up and running in no time!